Your

About us

For more than 6 years, we have been passionate about achieving better, faster and more affective results. We help our clients to scale & grow at their own speed.

From consulting on optimal architectures to implementation & management. We are a reliable partner in getting the most for businesses of any size.

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We have expertise in ServiceNow, Atlassian, Micro Focus, Terrasoft Creatio, Power BI, Microsoft Azure, Zabbix.

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Our team is a group of experts in service process management (ITIL, ITSM) and certified engineers.

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Successful projects implemented in 20 countries of the world.

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Offices located in Canada, England, Bulgaria, Serbia.

our priority directions are

ServiceNow

OMNEEMO delivers end-to-end ServiceNow solutions, from consultancy, implementation, through to training and support. We are proud that we are able to provide this full lifecycle support for our customer's ServiceNow implementations.

As a global ServiceNow solution provider, we have helped organizations transform their enterprises’ service management and delivery processes that free up your staff to concentrate on what they do best – which is running your business.

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Atlassian

As a certified Atlassian Silver Solution partner and authorized software reseller, OMNEEMO is uniquely positioned to help organizations adopt and leverage any or all parts of the Atlassian suite of products. Specifically, OMNEEMO has on staff expertise in, and can help with Jira Software, Jira Service Management (formerly Service Desk), Jira Core, Confluence, Trello, Bitbucket, Bamboo & Crowd.

OMNEEMO can help with strategy, development, integrations, migrations, upgrades, support, maintenance and of course with product selection and sale. From the leveraging of the Atlassian toolset, OMNEEMO can help advise and guide enterprise entities on ITSM, collaboration, project management, code management, customer service, service management, chat, file sharing, issue tracking and a lot more.

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Micro Foсus

Micro Focus Service Manager is a comprehensive and fully integrated software solution for automating the process of supporting IT and business service users, as well as providing users with guaranteed quality of service based on a Service Level Agreement (SLA).

With ITIL-based best practices, Micro Focus Service Manager enables rapid deployment of consistent and integrated workflows across all levels of an organization's IT infrastructure.

Micro Focus Service Manager is also the core of the Micro Focus Service Management Automation Suite, which combines IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM) into one software suite.

OMNEEMO can help with strategy, development, integrations, migrations, upgrades, support, maintenance and of course with product selection.

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Creatio

Creatio is a Software as a service (SaaS) low-code solution for process management and CRM (customer relationship management). the Creatio solution stack consist of Studio Creatio (low-code platform), Sales Creatio (sales force automation software), Marketing Creatio (marketing automation tool) and Service Creatio (help desk software).

OMNEEMO delivers end-to-end Terrasoft Creatio solutions, from consultancy, implementation, through to training and support. We are proud to be able to provide this full lifecycle support for our customer's Terrasoft Creatio implementations.

OMNEEMO can help with strategy, development, integrations, migrations, upgrades, support, maintenance and of course with product selection.

Microsoft AZURE

Azure is a cloud computing platform and an online portal that allows you to access and manage cloud services and resources provided by Microsoft. These services and resources include storing your data and transforming it, depending on your requirements. To get access to these resources and services, all you need to have is an active internet connection and the ability to connect to the Azure portal.

Azure provides more than 200 services, are divided into 18 categories. These categories include computing, networking, storage, IoT, migration, mobile, analytics, containers, artificial intelligence, and other machine learning, integration, management tools, developer tools, security, databases, DevOps, media identity, and web services.

OMNEEMO can help with strategy, development, integrations, migrations, upgrades, support, maintenance and of course with product selection.

Power BI

Meet both your self-service and enterprise data analytics needs on a single platform. Access powerful semantic models, an application lifecycle management (ALM) toolkit, an open connectivity framework, and fixed-layout, pixel-perfect paginated reports.

Anyone who’s familiar with Microsoft 365 can easily connect Excel queries, data models, and reports to Power BI Dashboards—helping to quickly gather, analyze, publish, and share Excel business data in new ways.

Know what’s happening now, not just in the past. From factory sensors to social media sources, get access to real-time analytics so you’re always ready to make timely decisions.

Zabbix

Zabbix is ​​a universal monitoring tool that can track the dynamics of servers and network equipment, quickly respond to emergency situations and prevent possible load problems. The Zabbix monitoring system can collect statistics in the specified work environment and act in certain cases in a given way.

What We Do

Win by converting breakthrough ideas to real outcomes, fast. Our end-to-end services combine business and innovation strategy, experience design, technology consulting and best-in-class software engineering to deliver results on a global scale.

Consulting

Process optimization and automation

Cloud transformation

Delivery optimization

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Engineering

Agile development

Digital platforms

Testing services

Devops

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Design

Solution architecture

Process design

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Our solutions

Development and operations

Development operations (DevOps) is a set of practices that combines software development and IT operations.

It aims to shorten the systems development life cycle and provide continuous delivery with high software quality. It focuses on the ability of a business to deliver software and services at speed and also scale. The main advantage the DevOps process has over traditional systems development is speed.

IT service management

Raise your process efficiency to the next level!

Service management automation couldn’t get easier! With our best-in-class ITSM solution, automate & optimize processes / workflows across IT, HR, Facilities, Shared Services & more.

IT operational management

IT operations management refers to the administration of all technology components and application requirements within an organization.

ITOM includes the provisioning of IT infrastructure, capacity management, cost-control activities, performance and security management and availability management for all IT infrastructure and assets.

Customer service management

Customer service management (CSM) is the supply chain management process that represents the firm's face to the customer.

The goal is to provide a single source of customer information, such as product availability, shipping dates and order status. Customer service management requires a real-time system to respond to customer inquiries and facilitate order placement.

Human resource service delivery

Raise your process efficiency to the next level!

Human Resource Service Delivery (HRSD) improves the employee experience by automating routine tasks, providing tools that help HR Professionals deliver various HR services and timely communication to employees.

Secops

Raise your process efficiency to the next level!

Security Operations is a security orchestration, automation, and response engine. Workflows and business prioritization help security and IT teams respond faster.

Development and operations

Development operations (DevOps) is a set of practices that combines software development and IT operations.

It aims to shorten the systems development life cycle and provide continuous delivery with high software quality. It focuses on the ability of a business to deliver software and services at speed and also scale. The main advantage the DevOps process has over traditional systems development is speed.

IT service management

Raise your process efficiency to the next level!

Service management automation couldn’t get easier! With our best-in-class ITSM solution, automate & optimize processes / workflows across IT, HR, Facilities, Shared Services & more.

IT operational management

IT operations management refers to the administration of all technology components and application requirements within an organization.

ITOM includes the provisioning of IT infrastructure, capacity management, cost-control activities, performance and security management and availability management for all IT infrastructure and assets.

Customer service management

Customer service management (CSM) is the supply chain management process that represents the firm's face to the customer.

The goal is to provide a single source of customer information, such as product availability, shipping dates and order status. Customer service management requires a real-time system to respond to customer inquiries and facilitate order placement.

Human resource service delivery

Raise your process efficiency to the next level!

Human Resource Service Delivery (HRSD) improves the employee experience by automating routine tasks, providing tools that help HR Professionals deliver various HR services and timely communication to employees.

Secops

Raise your process efficiency to the next level!

Security Operations is a security orchestration, automation, and response engine. Workflows and business prioritization help security and IT teams respond faster.

Why omneemo

WE DELIVER THE EXPECTED RESULT

OMNEEMO provides a range of consulting, audit and external process management services. Offering modern expert approaches and best practices so that you can make the right decisions to grow your business and create value for your customers and employees.

We perceive each client as a partner and are focused on long-term relationships.

We are patient of our work and we deliver to our clients expected results.

Why Choose Us?

Maximum Value

We help you to get the most out of your investments in the latest cutting edge platforms that allows our customers to harness the power of automation and drive true digital transformation.

Individual Approach

We approach each customer’s case by thoroughly examining project requirements, in order to understand specific objectives and needs.

Full-Stack Vendor

From the initial discovery phase and architecture design to project roll-out and support, OMNEEMO is a one-stop vendor.

Complete Transparency

We take our clients through each stage of solution implementation.

Where we serve

Our offices

Where we serve

Ready to serve globally

Our offices

Canada

Hamilton, ON, L8P 4W7

21 King Street West, 5th Floor

United Kingdom

London, Greater London, WC2H 9JQ

71-75 Shelton Street

Bulgaria

Plovdiv District, Plovdiv

1 Rayko Daskalov Str. 68

2nd floor, office 8

Serbia

Belgrade

Jurija Gagarina 231, office 329

Get in touch

If you have any questions or need more details, please don’t hesitate to reach out to us.

From development and 24x7 support to agile consulting and strategy, our experts are ready to guide you to your ultimate digital goal.

Fill out the form or send us an email at info@omneemo.com