Overall Feedback:

eBusiness UK has been a reliable partner. Their work has increased web visibility and have led to a 25% boost in online downloads. They’re able to explain technical concepts in a way that the client understands. What’s more, the team sticks by their promises by always delivering in a timely manner. Internally, we’ve been very pleased with their work. We’ve received many web hits as a result of their work, and the downloads of our online brochures and materials have increased by about 25%. They are excellent. So far, they’ve provided the required services in a timely manner. I remember that the websites always went live very quickly. We appreciate their prompt delivery and commitment to promises. We primarily communicate with them via email and phone calls.

Overall Feedback:

eBusiness UK’s efforts have been met with positive reception and the team routinely drives new leads. The metric reports show substantial growth in site traffic. Customers can expect a diligent task force that knows their industry, communicates success, and drives real results. Initially, because of the target market we were going for, our inquiries started increasing significantly. Now, if we stopped our SEO efforts, our business would go down for sure. Month after month, and year after year, our inquiries have been doubling. They send us reports every single month, looking at the keywords and how they\'re positioning, so we know exactly how well we\'ve been performing. We\'ve had a 108% increase from October last year to October this year in the number of inquiries. We\'re very happy with the numbers we\'ve been achieving; it\'s about as much as we can handle without having to change our overall infrastructure.

Overall Feedback:

The 20-year partnership is marked by timely deliveries, consistent service, and a willingness to innovate and try new functions at no extra cost. eBusiness UK’s most recent updates led to turnover growing by 20%. The team acts as a partner whether or not a project is currently ongoing. They perform pretty well. We still touch base and have informal chats with each other even when there isn’t a project going on. Through those conversations, we think of things that we can do. We bounce back and forth until it gets to a level where we want to do some development work to see the feasibility of it. If it works well, we sit down and work out the finer details. I am not sure if it is industry standard, but it works for us and I think ultimately, it works for them as well. There is no doubt they incur a cost to look at our ideas; if we don’t move forward with certain ideas, they may be out of pocket. Project wise, we’ve never had an issue. We are exceptionally busy for six months of the year, so we don’t like to undertake changes or updates during that period. Whenever we have to impose a time constraint to avoid those busy periods, eBusiness UK always hits those deadlines. They also respond appropriately every time. If they put their resources into certain projects, they will get it done. I can contact hem 24 hours a day.

Overall Feedback:

End-users state the eBusiness UK’s websites perform at a higher level than the previous solutions. Their understanding of development requirements empowers them to create accurate timelines. Customers can expect a transparent partner that excels at identifying appropriate technology. Latif is the nuts and bolts of all the projects we\'ve worked on. Whatever schedule we came up with, Latif would work with us to make sure that everything could be delivered in a timely fashion. We wouldn\'t just go back to the client and say we can do something for them in two weeks. We would always consult Latif first to see what we would need from the client before we could proceed, to understand if it might take 3–4 weeks instead. He was very good at helping us understand and communicate to our clients the expectations of delivering a website on time. I primarily talk with Latif on a daily basis. They also set up a ticketing system online that I have access to. I can put up any request changes, amends, updates, or tasks that I needed done on the website. Someone would respond to that within 24 hours, give me an update on whether the tasks had been done or whether it was scheduled to be completed. This lets me monitor things and tell my client exactly what was happening.

Overall Feedback:

eBusiness UK delivered a successful website and iterations on time that supports growth by generating more sales year over year. The team is responsive and engaged, turning projects around quickly to meet critical deadlines. They encourage improvements, which results in a valuable partnership. We look at the number of visitors and year over year growth to measure their success. When we started in 2015, our website was generating zero sales. This year, we’re on target to make just over £350,000 (approximately 457,700 USD) in sales, so growth has gone really well. The website has taken over all other channels in terms of sales. This year the site has performed way above other channels. For us, that is the essential end target.

Overall Feedback:

The updated website has seen its traffic grow by 55%, and 17 targeted keywords have achieved top ranking in Google UK searches. Based on this success, eBusiness UK meets the client’s requirements. They regularly offer insights to improve performance based on their SEO expertise. We’ve seen a rise in traffic, conversion rates, and our Google rankings. Our web traffic is up by about 55%, and the quality of the leads is excellent. We’ve seen a marked improvement in our online inquiries via the website, but we’re also getting more telephone inquiries from people searching on Google. Seventeen of our 20 keywords are ranking in position one across all search engines. About 20 keywords are in the top five Google UK listings, and 30 keywords place in the top ten. We’ve really ranked up in Google thanks to eBusiness UK’s work. We’re quite satisfied with the quality of their work. The main comment we get from new and existing customers is how great the website is. It’s easy to use and mobile compatible, and a lot of that is down to what eBusiness UK did.

Overall Feedback:

The new brand has achieved top rank in 120 keywords and the top 10 positions for 18–21 keywords. eBusiness UK’s SEO and brand work have brought in valuable leads and contributed to 74% growth. The team excels at explaining technical concepts in layperson terms. We have around 120 keywords ranking in the first position across all search engines. We’ve been able to get 18–21 keywords in the top 5 and top 10 listings across Google. From last year to this year, we’ve seen growth by 74%. Each month, we have an update. We get to see how much the search engines are contributing to the overall performance. It’s over half the contribution that eBusiness UK is bringing to our website. We’re happy with them. We’ve gotten some high quality leads from their work over the years.

Overall Feedback:

The new website has driven an increase in inquiries, boosted by significant SERP improvements. eBusiness UK maintains robust availability and contributes their own expertise to project plans. Their ability to consistently deliver high-quality has made them an ongoing partner. eBusiness UK took our brief and advised us on new methods to maximize results and produce a greater ROI. Our machines are of high value, so we don’t expect customers to buy one on the site. We have seen an increase in inquiries, as well as how long people stay on the site. We’ve only been doing SEO for six months and 18 of our keywords are in the first position on UK Google. We also have 20 top five keywords and 38 top ten keywords. They’ve also set up a new phone number for people to call from the website so we can track where our leads are coming from.

Overall Feedback:

The team at eBusiness UK improved the web presence of the client significantly, leading to an increase in online sales as well. Their proactiveness complemented their helpful and professional management style. Customers can expect a flexible and skilled team that sticks to timelines. Since we were sold, the head office wants to move onto the same platform as the rest of their business. Unfortunately, we had to say goodbye to eBusiness UK, but it’s certainly not something we would’ve chosen to do otherwise. We started with them in 2003, where not many of us in-house could manage a website. They moved us through the process efficiently. Their team has created lots of different functionalities where we’ve had cookery schools, calendars online, and various classes. It’s made everything more accessible for our customers to find information and select different categories. Our business has gone from not being online to about 25% of business is through online sales.

Overall Feedback:

The partner is pleased with the look and feel of the website, describing it as professional and well-done. The platform is contemporary in design and user-friendly. eBusiness UK has provided updates on the project status and communicates on a regular basis. They\'ve made collaboration seamless. Before the web development started, I had a few briefings with eBusiness UK and sent them a couple of website examples I liked the look of. They did a lot of research into what others in my industry are doing and came back with a design for me. They handled the website’s design and development as well as created content based on the guidelines I gave them. Their team is going to do some SEO work for me too.