Location: San Diego, CAType: Full TimeMin. Experience: Mid Level
Digital Marketing Account Manager
We are seeking a well-rounded strategic marketing leader with experience across organic SEO, paid search, and paid social disciplines for our Digital Marketing Account Manager position. This individual will be responsible for managing customer relationships and working as an intermediary between our SEO & paid media team and our customers, and also working to drive new sales to the business. Additionally, this candidate serves as the strategic counselor to C-level clients, as well as being the point of escalation for the client team, and holds ultimate accountability for the health of the client relationship.
A successful candidate will be a perpetual student of our clients’ industries, possess a deep understanding of each client’s business and objectives, understand competitors, key drivers, and environment, relentlessly work to identify opportunities to bring value to our client’s business, and always look for ways to develop and strengthen relationships within the client organization and agency partners. A strong candidate will have impeccable presentation skills as well as an innate ability to connect the dots and inspire key stakeholders with the big picture opportunity.
This position is currently remote, but an ideal candidate will live in San Diego once we are able to return to the office. The Digital Marketing Account Manager is responsible for the following:
Manage dedicated accounts for Titan Growth
Constantly work to build trust and evolve these relationships at all levels
Identify opportunities and develop plans to expand existing account opportunities
Support the leadership team and drive sales pipeline by contributing to new business pitches
Oversee multiple projects at the same time, keeping our service teams as stress-free as possible, all while maintaining a tight focus on creating an outstanding experience for our clients
Work proactively, not just reactively
Be agile and adaptable
Manage client expectations and objections while maintaining a high retention rate
Lead client strategy meetings and contribute to discussions
Manage a relationship with the client and all stakeholders regarding SEO campaigns, results, expectations, issues, and reports
Staying on top of developments in SEO and paid media
Being an advocate for our clients’ success
2 – 3 years’ experience managing accounts/clients in a digital marketing space (preferably at an agency)
Proven ability to act as consultant and the face of the agency to Director and C-Level executives
Deep understanding of organic search (SEO) and paid search (Google Ads & Microsoft Ads). Knowledge of paid social a plus.
Ability to work effectively in a fast-paced environment while maintaining a sense of perspective and organization
Ability to adapt to new situations, solve problems on the fly, and communicate with those around you
High levels of integrity, autonomy, and self-motivation
Have exceptional verbal, written and presentation communication skills
BA/BS in marketing, communications, business or relevant field
Strong knowledge of MS Office products
We provide an environment where our employees can grow and advance. We have a fun and engaging work environment where we work hard and continue to strive for excellence. This position includes the following benefits:
Salary: Competitive and Commensurate on experience
401k plan (starts after 1 year of employment)
Medical and Dental (effective immediately)
Titan Growth was recently voted the #2 best company to work for in San Diego, and has won numerous awards throughout the past decade. Google recently recognized Titan Growth as one of their "All Star" partners, and we will be featured in Inc. Magazine’s fast growing companies list for the 6th consecutive year. We are the sole occupants of our office building in Rancho Bernardo and have our own private gym, rec area (with ping pong, and other fun games) and have a work hard/play hard attitude. We look for A players to nurture, train, work hard, and grow with us long term.
We are an award winning, rapidly growing online marketing agency with a focus on Search Engine Optimization and Pay Per Click management. Titan Growth has been featured in Inc. Magazine’s fastest growing companies “Inc. 5000 List” for the past six consecutive years. We work hard to provide our clients an outstanding return on their investment with us, while also working every day to provide exceptional service. Our 10+ years of experience and current client case studies have allowed us to continue to be a leader in our industry.