Inside Sales Coordinator

Responsibilities We are seeking an Inside Sales Coordinator to join our team! You will be responsible for contacting potential clients who have submitted requests for service. The ISC will reach the potential clients via phone and/or email to obtain pertinent information in order to qualify their need for service. This role requires coordinating a variety of partner relationships and deal types, each at different stages in the buy process. Core Responsibilities Include: Be the initial point of contact for potential clients Act as the key communication liaison between potential clients and the WebiMax Business Development Team Contact potential clients via phone/email to gauge interest in digital marketing services Obtain pertinent information from potential clients in order to qualify needs for service(s) Set appointments for presentations and follow up post-presentation to ensure customer satisfaction Maintain a database of potential clients and document and update customer records based on interactions Develop and maintain a knowledge base of the evolving services Other business development duties Qualifications Ability to deliver high standards of customer service and build rapport with clients Positive and professional demeanor on the phone Excellent written and verbal communication skills Ability to prioritize and multitask Diligent follow-up skills Experience with Microsoft Office Prior experience in a sales environment or customer service capacity is a plus! Key Performance Indicators Lead Conversion & Live Transfer Rate Daily call & email volume *Competitive salary plus commission TO APPLY, EMAIL [email protected]