Overview

CoSupport AI builds AI that answers customer support tickets. It trains on a company's own ticket history, then handles the repetitive layer across chat, email, voice, and social - up to 90% of L1 requests with no agent involved, in 40+ languages. Two products: CoSupport AI Agent works with customers directly, CoSupport AI Assistant drafts and summarizes for human agents on the harder cases. Both run on a USPTO-patented multi-model architecture (US11823031B1) built to keep answers grounded in company data rather than generated from guesswork. ISO 27001 certified, GDPR and CCPA compliant. About 10 minutes to connect a helpdesk, about 3 days to full live. The commitment is written into the deal: 60% AI resolution by day 60, or a full refund.