Overview

Exei offers 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭s 𝐟𝐨𝐫 𝐞𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 businesses, specialised to automate customer service, enhance shopping experiences, and accelerate growth. From customer service, product discovery and outreach, Exei helps brands scale personalized experiences, increase conversions, and drive repeat purchases across the entire customer journey. ⇒ Customer Service Agent -Handle every inbound & outbound customer conversation, automatically 24/7 support across WhatsApp, Voice, Website, Instagram & Messenger Instant WISMO answers & automated order status updates COD confirmation, abandoned cart follow-up & delivery alerts Automated reorder reminders for consumable products ⇒ Shopping Assistant -A knowledgeable product expert, available 24/7 Live catalog with real-time stock, AI recommends only available products.. Rich product cards with image, price & add-to-cart inside the conversation Natural language discovery, no search bar needed Personalized cross-sell and upsell recommendations, driving purchase decisions. ⇒ Growth Agent -Brand-initiated outreach that brings customers back & keeps them engaged New launch & seasonal campaign broadcasts via WhatsApp & Voice Win-back sequences for inactive 30, 60 & 90-day customers, personalised by last purchase behaviour Loyalty reminders, points expiry nudges & VIP reward campaigns 𝗪𝗵𝘆 𝗘𝘅𝗲𝗶 𝗶𝘀 𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 ⇒ Omnichannel -WhatsApp, Voice, Website, Instagram & Messenger. ⇒ End-to-End AI Coverage -Other platforms specialise in one agent or one channel. Exei covers the full journey in one place. ⇒ Shared KnowledgeBase- One knowledge base, one inbox, one customer database across all agents. No context loss, no tool-switching. ⇒ Fast to deploy -Go live in 5 days, not months. 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀 ⇒ Ecommerce & CRM Integrations -Sync customer, product, and order data across your store, CRM, and business tools. ⇒ Multilingual Intelligence -Supports 80+ languages for global customer engagement ⇒ Unified Knowledge Layer -Trained on your catalogue, website, documents & APIs ⇒ Voice-Native Conversations -Natural speech-based interactions across call & voice