Paylode
COMPANY PROFILE
Paylode
Overview
Paylode is a B2B SaaS platform that helps telecom and wireless companies increase customer engagement, retention, and lifetime value through branded perks and reward-driven experiences. Our plug-and-play solution allows companies to offer loyalty programs similar to T-Mobile Tuesdays — but fully white-labeled, live in days, and optimized for telecom.Actions
Primary Address
1065 SW 8TH STREET, SUITE #1320, Miami, Florida, United States 33130
Social Media
Key Facts
| Services: B2B Service | |
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Founded: 2020
Revenue:
Firm Size: 49
No of Clients:
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| Client Name: JLL, Zurich, Hilton, FirstKey, The General, Travelers, Blue Cross Blue shield | |
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Key People:
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Reviews
Transforming telecom loyalty — finally, a program that works
What we appreciated most was Paylode’s ability to align loyalty with real subscriber behavior. Instead of relying on broad discounts, we could incentivize specific actions like eSIM activations and autopay sign-ups. This approach not only protected our margins but also delivered measurable impact on retention and revenue. The ease of integration and quality of support were also standout aspects.
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Overall Feedback:
Our overall experience with Paylode has been highly positive. From the start, the platform made it easy to design and launch a loyalty program that felt modern, flexible, and aligned with our brand. It allowed us to move away from traditional discount-based approaches and instead focus on driving meaningful customer behaviors. The integration process with our CRM and app was smooth, and the team provided consistent, hands-on support throughout. Most importantly, the results spoke for themselves—significantly reduced churn and increased ARPU among engaged users. Paylode delivered exactly what we needed to evolve our retention strategy.Any areas they could improve?
While our overall experience with Paylode has been highly positive, there’s always room to evolve. Having deeper behavioral segmentation within the dashboard could help us fine-tune campaigns even more precisely. That said, it was not blocker—just opportunitity for added value as the platform grows.
- hired for: Telecom & Mobile Communications
- hired in: 2025