Qwaiting

SOFTWARE PROFILE

Product Overview
Qwaiting Software is a cutting-edge queue management solution designed to optimize and streamline customer queues, reduce wait times, and enhance overall operational efficiency. Whether you\'re a retail store, a healthcare facility, a government office, or any organization that deals with customer queues, Qwaiting Software can transform the way you serve your customers. Key Features: Real-Time Queue Monitoring: Qwaiting provides businesses with a real-time view of their queues. Visualize the number of customers waiting, average wait times, and service point statuses from a central dashboard. Customer Self-Check-In: Say goodbye to long lines at reception desks. Qwaiting allows customers to check themselves in using user-friendly kiosks or mobile apps, enabling a touchless and convenient experience. Appointment Scheduling: Qwaiting offers the flexibility of appointment scheduling. Customers can book specific time slots for services, reducing walk-in traffic and ensuring a smoother flow of operations. Intelligent Notifications: With Qwaiting, customers receive automated notifications via SMS, email, or mobile app alerts when it\'s their turn to be served, reducing the need for them to physically wait in line. Staff Optimization: Ensure optimal staffing levels based on real-time queue data. Qwaiting helps you allocate resources efficiently to match customer demand, reducing operational costs. Analytics and Reporting: Dive deep into your queue data with Qwaiting\'s robust analytics and reporting tools. Make data-driven decisions, identify bottlenecks, and continuously improve your service processes. Seamless Integration: Qwaiting seamlessly integrates with your existing systems, including CRM software, POS systems, and customer databases, providing a unified view of customer interactions. Customer Feedback: Gather valuable insights and measure customer satisfaction with built-in feedback mechanisms. Make improvements based on customer input and enhance your services. Multi-Location Support: For businesses with multiple branches or locations, Qwaiting Software offers a centralized management platform, enabling you to oversee queues across various sites. Security and Compliance: Trust in Qwaiting\'s robust security measures to protect customer data and ensure compliance with data privacy regulations, giving you peace of mind. Benefits: By implementing Qwaiting Software, businesses can achieve several key benefits: Enhanced Customer Experience: Shorter wait times and efficient queuing processes lead to happier customers. Increased Operational Efficiency: Optimize resource allocation and reduce idle time for staff. Data-Driven Improvements: Make informed decisions based on detailed queue analytics. Cost Savings: Lower operational costs through optimized staffing and reduced wait times. Improved Customer Loyalty: Deliver exceptional service and retain loyal customers.
Product Info
  • Provided By:
    Shrivra Company
  • Phone:
    +65 6909 9163
  • Language Supported:
    English
  • Founded In:
    2018
  • Employees:
    25-50
  • Revenue:
  • Related Link 1:
  • Related Link 2:
  • Related Link 3:
Primary Address

03 Raffles Place, #08-01B Bharat Building
,,,Singapore
048617

Product Key Facts
Ideal For:
Small, Mid-Sized Business & Enterprises
Pricing:
Low
Free Version:
No
Online Support:
Yes
Free Trail:
Yes
Offers Training:
Yes
Categories: CRM Software, SaaS Management Software
Key People:
Allen Daniel


Qwaiting - Listing in June 2024

 

Reviews

Total Reviews (1)

  • 5
  • Positive Review
  • by: Cathenna Avery
  • on: November 8, 2023 at 12:18:08

User friendly queueing system

Qwaiting is a lifesaver.It\'s a simple and smart software that significantly shortens waiting times for customers.

Read Full Review
Experience Ratings
  • Quality of Services: 5
  • Response Timing: 5
  • Communication: 5
  • Value for Money: 5
  • Archived Results: 5

Overall Feedback:

I absolutely love Qwaiting as it makes the process easier and more organized.

Any areas they could improve?
It\'s tough to find any major issues with this product because it\'s such an essential part of our daily work.
  • hired for: SaaS Management Software
  • hired in: 2023

 

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