Overall Feedback:

9thCO Inc. has helped an education company migrate their website to another infrastructure. The team has redeveloped the client's codebase, optimized their site performance, and redesigned their modules. Shiny new infrastructure designed for our company's future growth; huge increases in technical performance metrics and accessibility; state-of-the-art system integrations to allow us to reach our key target audiences. They used an external system for comms and task tracking, and then had an internal system for time tracking per task. Overall, the project management has gone smoothly and they did deliver by our deadlines by securing additional developers and putting in long hours to make it work. In the rare instance that something was going to be delayed, they were upfront about the delay, kept us regularly updated, and worked diligently toward project completion. There were some unexpected expenses related to what was budgeted in the SOW vs. what was charged, but we were able to work through those issues and that issue has resolved. 9thCO's AVP of Development is a talented and knowledgeable developer, and he has built a skilled team. They are accessible for questions and do try to bring us along on the technicals of our integrations.

Any areas they could improve?

Part of our MSA included training in our systems and codebase once they were built out, but that has not happened to the extent we expected. Part of that is because there weren't clear expectations up front that 9thCO should be fully handing off management of our integrations to us, and they are receptive to requests for training and reviews.

Overall Feedback:

9thCO Inc. has launched a high-performing website, and their work improved organic traffic and conversion rates. The team has delivered ahead of schedule and communicates via virtual meetings, emails, and messaging apps. Their responsiveness, dedication, and expertise have impressed the client.

If you're looking for a team that delivers results and feels like an extension of your own, 9thCO is the way to go.

Working with 9thCO on our website redesign and launch has been an incredible experience. Their expertise in technical SEO and CRO optimizations has truly elevated our site’s performance and user experience. From the initial planning stages to the final launch, their team was professional, responsive, and detail-oriented.

They not only delivered a sleek, modern website that aligns perfectly with our brand but also ensured it was optimized for search engines and conversions. The improvements to our technical SEO have driven significant growth in organic traffic, and their CRO insights have helped us convert more visitors into leads.

If you’re looking for a partner who goes above and beyond, 9thCO is the team to work with. They understand the unique challenges of digital marketing and deliver solutions that make a measurable impact. Highly recommended!

When 9thCO began working with us on SEO, their strategies immediately stood out. They implemented programs and optimizations that delivered measurable results, including a significant increase in demo requests—far outperforming the results we saw with previous SEO agencies. Their expertise in technical SEO and CRO has driven more qualified traffic to our site and improved user engagement, ultimately helping us achieve our business goals.

We partnered with 9thCO for our website redesign, technical SEO, and CRO optimizations, and they exceeded every expectation. Not only did they deliver a sleek, high-performing website that aligns perfectly with our brand, but they also launched it ahead of schedule—a rare and invaluable achievement in web development.

What impressed me most was the responsiveness of the 9thCO team. It genuinely felt like they were part of our internal team. They were always available, quick to address questions or challenges, and deeply invested in our success.

Their dedication, expertise, and ability to integrate seamlessly with our team made this partnership incredibly effective. If you’re looking for a team that delivers results and feels like an extension of your own, 9thCO is the way to go. Highly recommended!

Any areas they could improve?

Nothing stands out at the moment.

Overall Feedback:

They were the perfect partner for me. Thanks to 9thCO Inc.’s work, all of the end customers’ transactions are now accurate, eradicating mistaken purchases of sold-out inventory. The team was timely and cost-effective and had excellent communication through Outlook and video calls. Their patience and consistent follow-ups stood out. Our primary metric for 9thCO Inc.\'s success is our customers\' satisfaction. Before working with them, we had many cases where customers were buying products that were no longer available for various reasons. Now, all of our customers\' orders are accurate to inventory. Therefore, 9thCO Inc. delivered everything we needed. They met deadlines and stayed within the budget. The team told me the project would take about eight weeks, and they were right on the nose. 9thCO Inc. was also cost-effective. They gave us different quotes and options for how to build the product and suggested the most cost-efficient one. After further discussion, we went with the smaller solution. However, the more extensive solution is still an option to work with them in the future. As for communication, many of our exchanges happened through Outlook. We also used video calls. Although technology isn\'t my area of expertise, their communication was awesome. Justin was amazing, so whenever something wasn\'t clear to me, I could call him, and he\'d walk me through things or get me the information I needed. I\'m very busy and sometimes not good at following up. 9thCO Inc. was very patient, understood my situation, and sent me follow-up emails. Therefore, they were the perfect partner for me.

Any areas they could improve?
I didn\'t find any areas of improvement in 9thCO Inc.\'s work. Overall, we had a great partnership.